Our privacy policy governs the collection and use of personal data. Data is collected when you contact us via the website, by phone, or in person to request a quote.
Please take a moment to familiarize yourself with our privacy policy. This section contains important information about our principles, the data we collect, and how we protect it.
Our Principles
- We are committed to respecting your privacy and keeping your personal data confidential.
- We treat your personal data, including your email address, confidentially and will not disclose this information to third parties without your prior consent.
- We invest in high-quality IT security and take all necessary measures to ensure the protection of our clients' data.
- We ensure that all third-party providers working with us for the operation of this site are bound by strict contractual obligations.
What Data Do We Collect?
We collect data through the use of cookies and service quote requests.
The minimum data required to prepare a quote includes:
- First name, last name
- Email address
- Any essential information necessary to determine the details of the requested service offer
This information is required to ensure that the offer we provide is tailored to your needs.
How Do We Protect Personal Data?
- We invest in high-quality IT security and take all necessary measures to protect our clients' data.
- Our IT providers only supply the infrastructure needed for the website’s operation.
- European data protection laws ensure that any storage and processing of your data follows strict security procedures to prevent unauthorized access.
- We ensure that your data is handled only by authorized individuals approved by the relevant authorities in Luxembourg.
Do We Share Your Data with Third Parties?
- We treat your personal data, including your email address, confidentially and will not disclose it to third parties without your prior consent.
- With your consent, we may share your data with relevant authorities if necessary for the provision of a service you have requested, either in writing or verbally.
- Please note that we may also transfer personal data to third parties if required by law.
Provisions for International Users
Our business activities are regulated by Luxembourg law. Accordingly, Luxembourg’s legal provisions governing our sector determine how personal data is processed.
Access to Your Personal Data and Corrections
- You have the right to request a copy of the data we hold about you and to request corrections at any time via written request or email.
- To ensure data security, we require valid proof of identity before processing such requests.
- We provide this data free of charge by email. If you request a postal delivery, administrative fees may apply.
Changes to Our Privacy Policy
If we make changes to our privacy policy, they will be published here. It is your responsibility to check this page regularly for updates.